Privacy Statement

Introduction

Your privacy is extremely important to us.

As Profile has some membership options, we have to gather some information and the basis on which we do this is defined below.

Contacting us

As we collect some data from registered users, we act as a data controller for the purposes of GDPR. The contact address of our data controller is contact@profilecritics.com

What information do we collect?

For registered users (ie authors) we collect your name, email address and payment details (where relevant).

Authors have the ability to store details of their books, and to store interviews.

We capture details of visits to specific pages for the purposes of reporting back to authors the effectiveness of the site, and also to enable successful pages to be rewarded with greater numbers of views, in line with our terms of service.

How do we use personal information?

We use personal information for:

personalisation of content to improve the user experience
account set up and administration
delivering marketing and events communication
internal research and development purposes
providing goods and services
legal obligations (eg prevention of fraud)
meeting internal audit requirements

What legal basis do we have for processing your personal data?

We process your data on the basis of consent and contract

Information is provided by authors on a consent basis. No contract to pay for services is assumed unless expressly entered into by the author.

When do we share personal data?

We will not share your data with any third party except when required to do so for legal purposes eg to prevent fraud.

Where do we store and process personal data?

Data is stored and processed within the United Kingdom

How do we secure personal data?

Data is stored securely to minimise the risk of data breach or loss.

How long do we keep your personal data for?

Data will only be kept for the period of time necessary for the delivery of the services provided. One of the benefits of registering your details with Profile is to make them available in the future, so there is not a defined cut-off period for data retention. Authors may request deletion of their personal data at any time; we will comply with such requests within a reasonable timescale.

Your rights in relation to personal data

We respect the rights of data subjects.

You have a number of rights under the GDPR legislation. Key rights include:

access to your personal information
correction and deletion of errors
withdrawal of consent (if processing data on condition of consent)

If you are not happy with the processing or management of your data, you have the right at any time to lodge a complaint with the Information Commissioner https://ico.org.uk/